Hamblin Watermains are proud to have been specialists in the water industry for over 40 years, carrying out work for utilities companies and corporate & domestic customers. We still uphold the same basic values that were so important when the company started.
- To employ skilled staff who can carry out work to the highest standard.
- To provide excellent customer service.
- To treat all jobs, large and small, with the same attention to detail.
- To provide a quality of work to our customers that the company and its staff can be proud of.
Our Office Staff
When you contact Hamblin Watermains, you can expect a friendly and professional service from our office staff. All our staff have working knowledge of the services we provide as a minimum. This is because we believe it is important for our office staff to understand the work we carry out, so they can assist you effectively with your queries. We pride ourselves on offering excellent customer service and making sure all our customers’ needs are met. Whether you are a large corporate client or a residential customer looking for a small repair job, we will treat you with respect and endeavour to help you. We understand that our customers need information quickly. So, whether you get in touch with our office staff by phone or email, you can expect a prompt and detailed response.
At Hamblin Watermains, all of our engineers are fully qualified and trained to complete the jobs they carry out to a high standard. We think it’s important that our customers are at ease when our engineers are carrying out work. On site, you can expect our engineers to conduct themselves with professionalism and respect towards both you and your property. It’s good to know that Hamblin Watermains engineers are fully insured. Their work is continually assessed by senior members of staff to ensure that the highest standards are maintained. Our engineers are highly professional individuals who carry out their work efficiently and safely. We provide an ongoing Health and Safety training programme throughout the year to make sure the highest levels of safety are maintained whenever our engineers carry out work.
We want our customers to know that they can trust us. That’s why all our engineers wear a liveried uniform and drive vans with our easy-to-recognise branding on, so you can feel reassured that you are in safe hands. Plus, our engineers are registered on the Energy and Utility Skills Register and carry their EUSR card with them. For your peace of mind, you can request to see this at any point.
We’re proud to employ highly skilled staff, who are recognised by both the Thames Water Approved Plumber Scheme (TAPS) and the Water Industry Approved Plumbers Scheme (WIAPS). Every job they carry out is treated with the same attention to detail, regardless of how big or small it is.