What do I do if I get a big water bill?

20 February 2017

Many of us will relate to that awful, sinking feeling that comes with receiving a water bill that is much higher than what you are normally used to and budget for. Before you begin worrying and panicking, consider that there may be a straightforward explanation to the sudden spike in price. An increased bill or higher direct debit payment is a direct indication that you are using more water than usual. Check your water meter on a regular basis in order to keep track on the amount of water you use, as your bill should correspond to your usage and will help you to pre-determine your bills. Take a look at some of the following ways you can identify why your bill is higher than usual and what you can do to solve the problem:

How many people are there in your home?

If you are concerned about the cost of your bill the first thing you should do is ask yourself if you have had any changes in the amount of people you have had in your household over the last month or so. Have you had any relatives stay or do you have a new baby in the family? These are some of the reasons that your bill can be higher than expected.

Take a look at your appliances

If the amount of people that could be using your water has not changed at all, the next course of action would be to look at your appliances. Have you had a new shower fitted- new powers showers can use far more water than standard showers powered by electricity. Similarly a new washer dryer could use more water and could have contributed to a higher bill.

Check your water use outside of your home

Another reason why your water bill may be higher than usual can be as a result of the increased use of water outdoors. If you have new water features, have had building work done or have been watering your garden, this could significantly impact your billing amount.

Could it be a leak?

Once you have looked into the aforementioned reasons as to why your water bill is higher than usual, the final thing to consider is whether there may be a leak in your supply pipe. If you have noticed that your water has been running with less pressure or that there are damp areas or pooling of water anywhere in your property, it may be time to call in a specialist. A good way to check if there is a leak on your water supply pipe is to shut off your internal stop valve and check to see if the meter is still moving. If it is, then this may well be an indication of a potential leak in your supply pipe.

Our team at Hamblin Watermains have the equipment and the knowledge to locate the leak and repair it quickly and cost effectively. We can also advise you as to any other measures you could take to eliminate the risk of further leaks occurring- maybe by installing a new supply pipe if your pipes are corroding, for example. Leaks as a result of corroded or damaged pipes can cause a great deal of disruption if left leaking for too long, so be sure to get in touch with a professional such as ourselves as soon as possible. If you need any further assistance when it comes to water-related problems at your property, do not hesitate to get in touch with our team at Hamblin Watermains.